Owl Central Games is growing! We are excited to announce that we are once again looking to hire for our growing team!

As the largest offline gaming and tabletop retailer in Lancaster County, we’ve reached the point were we need some help on our weekends to better serve our dedicated community. We are a close knit team of just over a dozen gamers who are dedicated to creating the best space to learn and play trading card games, tabletop games, and other board games. We put a strong emphasis on community building and providing a safe and welcoming space for all. If you also share our vision, please read on!

What We Need: We are looking for someone to join our growing team of gamers to assist with weekend storefront operations on a part-time basis. This person will be a part of our front-of-house team that work together to provide top-notch customer service and quality event hosting. The right candidate will be a friendly and welcoming liaison of our communities and the diverse audiences we engage with on a regular basis.

Responsibilities:

Our Part-Time Storefront Associate will be responsible for the following:

  • Providing good customer service and facilitating sales within our store
  • Engaging with customers to develop rapport and create returning community members
  • Manage customer concerns (refunds, price inquiries, special orders, etc)
  • Staying up-to-date on major product lines, upcoming events, and ongoing promotions in the storefront
  • Managing a cash till and completing opening and closing procedures for our Point of Sale
  • Assisting with the execution of events in our storefront
  • Learning the process of managing trading card consignments and being able to independently handle the buying and selling of trading cards across our product lines
  • Working alongside our inventory manager to help stock and manage the release of new products
  • Helping to maintain the quality of our storefront (basic upkeep, taking out trash, replenishing paper products in restrooms, etc)
  • Helping to create a welcoming environment throughout the store and promote our values

Qualifications:

  • 1+ years of experience working in retail, customer service, or community engagement roles
  • An upbeat, extroverted personality
  • Good public speaking and public engagement skills
  • The willingness to learn new processes and take an interest in our flagship products

Preferred (but not required):

  • Knowledge of tabletop wargaming (Warhammer 40k, X-Wing, Warmachine, etc)
  • Knowledge of Pokémon and the Pokémon Trading Card Game
  • Knowledge of Magic: the Gathering
  • General Knowledge of trading card games

Hours, Availability, and Compensation

This position is for an hourly part-time position working Saturday and Sunday in conjunction with our store hours. This position comes with additional perks related to our store. Hourly rate is flexible based on experience.

Owl Central Games is an Equal Opportunity Employer and provides fair and equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.

To apply for this position, please email your resume, cover letter, and any additional material that would help us get to know you and what you bring to the table to alberto@owlcentralgames.com. Please use the subject line “Weekend PT Associate – Your Name” when emailing these materials.